FAQs

 

 

SHIPPING:

Orders will ship within 3-5 business days via USPS. 

Orders placed on or after Cyber Monday may be subject to additional processing time, as we are processing a large amount of orders during the holidays. 

Once a package leaves our shop, we are unable to control how it is handled by the carrier.  

Verify your shipping address is correct at checkout through Paypal and our shop before submitting your order. We will not be responsible for orders shipped to incorrectly submitted addresses.

 

ORDER CONFIRMATION & TRACKING EMAILS:

Orders will receive a confirmation email once your order has been submitted. Once your shipment is in process, you will receive a shipping confirmation email, followed by an email with tracking information. 

For pre-orders, we will print labels in advance of the shipment being packed. This will generate a shipping confirmation email with tracking information, however, the order will not proceed until the package is shipped and received by the postal carrier.

 

INTERNATIONAL ORDERS:

Right now we are currently not shipping International.

  

EXCHANGES, RETURNS & CANCELLATIONS:

All sales are final. No exchanges, returns or cancellations are accepted. After your order is placed we are not able to accept any cover changes or address changes. All sales are final unless you received them damaged. You will need to contact us via email at support@prosperitylifeco.com with pictures.

 

PICK UP OR DELIVERY:

We do not have a store front, but we do offer a pickup & delivery location in Kailua-Kona, HI for local customers. Orders placed will be ready for pick up or delivery the following business day between the hours of 5:00pm - 7:00pm. Deliveries are between Nani Kailua & Palisades only. The pick-up location is open from Monday-Thursday. Email us at pickup@prosperitylifeco.com for pickups or delivery@prosperitylifeco.com for deliveries and we will correspond locations.

 

DO YOU OFFER BULK ORDERS?

Not at this moment, but we will in the near future.

 

CAN I FIND PROSPERITY FINANCIAL PLANNERS™ AT RETAIL STORES NEAR ME?

At this time we are only selling online.

 

DO YOU OFFER DISCOUNTS OR PROMOS?

Join our community by signing up for our Newsletter at the bottom of the page. Here you will receive updates on contests, new products, sales and more.

 

DO YOU OFFER REFERRAL OR LOYALTY PROGRAMS?

Not at this moment, but we will in the near future.